If you have questions or are experiencing a problem with a Zipp product, you may find what you are looking for in our online support section. Browse through product manuals , maintenance guides, and even watch our experts show you how to take care of and install your Zipp products in our video FAQs.
For Dealer Service/Tech Support call 1-800-346-2928 during the following hours: Mon-Fri 10-6pm EST
For Customer Service/B2B Support call 1-800-231-6755 during the following hours: Mon-Thu 10am-6pm, Fri 10am-4:30pm EST
Alternatively, you can send us an email.
Please note: We do not handle warranty evaluation or approval through this email. We’d be happy to assist you through our warranty and service process. Zipp has a two year from purchase date warranty policy on all products to the original owner. We facilitate all of our warranties and service evaluations via local bicycle dealers at your original point of purchase. Please bring your Zipp product and your original proof of purchase to the bike dealer you've bought it through, and they will be able to contact our affiliate service center in your area for a warranty claim assessment.
Product ManualsView all Product Manuals
Latest Support Videos
How to Check Spoke Tension in a Zipp Wheel:
Removing Tubular Glue from Zipp Rims:
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